If you are anything like the rest of us, then you do not book any trips without reading all of the necessary reviews first. Whether we are staying at a hotel or creating an itinerary for visiting local attractions, online reviews are an absolute godsend. We cannot believe that there was once an era where we could not utilize the Internet in such a way.
The idea of booking a trip without doing the proper legwork gives us hives. Let’s say that you are in the process of booking a trip with your significant other and you have found the perfect country inn. You’ve done all of the necessary due diligence and believe that you have chosen the right location. Unfortunately, you arrive and find that the room you’ve been given is well below your acceptable standard.
At that time, you would probably leave a bad review on the hotel’s website, right? After all, it is important to warn the others so that they know exactly what they are getting themselves into. This would seem reasonable enough, wouldn’t it? Now place yourself into the shoes of the woman in this story. She went through all of the previous steps and them some.
Once Katrina arrived back home after the awful stay, she found that the hotel had decided to charge her debit card an extra $350. This was her reward for enduring a smelly hotel room with a bed full of hair and dirt. She tried her best to find a manager to assist her and when she could not, she and her husband decided to make the most of it.
The hotel charged her $350 as part of their plan to eliminate social media backlash. The $350 was never reimbursed to Katrina. What a horrible price to pay for your unvarnished honesty. The Indiana Attorney General’s Office is on the case and with any luck, this hotel will get shut down before they have the chance to ruin anyone else’s weekend.
While a business should have the ability to protect themselves against an untrue allegation, this does not give them carte blanche to charge customers whatever they want for telling the truth. If you would like to learn more about this twisted tale and what will come next, be sure to check out the video below. This is the type of story that is bound to inspire some extremely fiery opinions.